Here's how to access your downloads:
1. Go to www.ransomedheart.com
2. Click on the "Login" link at the top of the page (or the "My Account" link if you're already logged in)
3. Enter your email address and password
4. From the "My Account" section click on "My Downloads"
You should see a list of all your available downloads. In most browsers you can download the files by clicking on them. If you're using Internet Explorer and you'd like to download the files, right click on the file name and choose "save as."